With over 20 years experience in pet care, constantly studying the issues relating to pet care and having operated one of the largest boarding facilities in Australia, we know what to look for and what to do to make for successful boarding experiences.

Super premium food, bedding and exercise is all INCLUDED in the price.

Every guest is treated as an individual if there are specific requirements we can usually accommodate them.

We categorically do not double pets from different families.

Pets from the same family can either share the same enclosure or be separate - the choice is yours.

All our staff are trained to assess a pet's physical and mental condition not to just clean and feed.

Cage cards are kept when needed, if something needs attention it's written down not just remembered.

All guests receive a hands-on inspection every day.

We aren't afraid to contact you or your vet should we feel the need.

We only use premium foods -Eukanuba, Proplan, Nature's Gift, Eco-pet, home cooked pasta, rice and vegetables and human grade lamb, chicken or turkey mince. We feed as many times as you like at no additional charge.

We only use top quality shampoos, conditioners and colognes.

All food and water bowls are hygienic stainless steel.

A lot of effort goes into keeping guests and their accommodation clean and even more importantly DRY.

Bedding is checked regularly, dirty or wet bedding is replaced when required.

If possible we mop floors with disinfectant rather than hosing or pressure cleaning - it keeps the dogs drier.

All waste in continually cleaned up - not just at specific times.

Everything is supplied but you are welcome to bring toys, bedding, treats etc from home. (Not bean bags).

Vaccinations need to be current (within last 12 months); C5 for dogs and F3 for cats.

All dogs receive a compulsory warm bath, brush and blow-dry before departure. ( A $10 charge applies)

Dogs receiving playtime get at least 30 minutes every day

A realistically priced transport service is available.