At
TreeTops our philosophy is simple - we offer Superior care for your pets, which
means a lot more than simply feeding and cleaning. We believe we are here to
look after the physical and mental welfare of your pet which means we are
constantly assessing their behaviour and that the environment is controlled. We
take action to make sure all guests are progressing well.
Our main kennel is an indoor-outdoor combination so dogs can
she
lter from the elements or go out into the sunshine when
they want. Everyone is securely locked indoors at night again with full
protection from the elements.
We pay
particular attention to any form of stress whilst boarding and especially try to
make sure every guest is compatible with their next door neighbour.
Food and fresh,
clean water is of prime importance and we only feed the best quality. We use
Eukanuba exclusively because of its quality, it's small pellet size which makes
it suitable for all breeds and also because it seems to be the most palatable
of the premium foods for the
majority of pets. We usually cook a mixture of pasta, mince and vegetables to
mix through the dry food and only use human-grade meats.
All our guests
are made to feel special and they all receive numerous pats and kind words every
day. Small dogs and cats get picked up cuddled and stroked to let them know we care about
them.
At TreeTops we include:
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Individual
cage cards just like the vets use. Every day your pet will be
monitored for food intake, their toilet habits and their mental attitude. We do
this to make sure all is well with your pet, any issues are detected as soon as
possible.
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We categorically DO NOT
double your loved-one with another unless that is what you request.
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We try our hardest
to keep all guests as clean as possible and pay particular attention to
keeping them DRY. We mop enclosures where possible rather than using hoses or
pressure cleaners. If we need to hose we will usually move your dog to a
different dry enclosure.
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Bedding is checked
EVERY DAY, if it is soiled or wet then it is REPLACED.
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Every pet receives a hands
on inspection every day, whilst we can't be perfect we do try our hardest to
make sure everything is as it should be. If
there is an issue we act immediately. If you need to be contacted
about any issues we don't hesitate.
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Dogs receiving play-time
get at least a full 30 minutes every day.
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Exercise is
different to play-time and all dogs receive an exercise period every day.
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A complimentary flea rinse
on arrival is offered if needed.
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All dogs receive a compulsory wash, shampoo,
condition, brush and blow-dry the day before departure.
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We only use the
best
organic shampoos (Herb Doctor's), conditioners and colognes.
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We take action on issues
immediately, including involving the vet if needed.
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